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Instructional
Web Sites of the Future
Not
long ago,
several of my graduate students* and I were sitting
around brainstorming. Our topic: "in the
future, what features would you like to see on
instructional web sites?" I thought
several of the ideas we generated were interesting,
so I've described a dozen of them below.
- Three-dimensional
"virtual reality": In a scene
from the movie "Disclosure", Michael
Douglas uses a virtual reality workspace.
Wearing special goggles and gloves, and walking
on a treadmill, it appears to him as though he
is really "inside" this environment;
he has to "touch" file cabinets to
rifle through them, etc. We want to lose
ourselves inside the web site the same way we do
at a good cultural or sporting event.
Actually, we yearn for "Star Trek"
holodecks, but for now we'll settle for 3D chat
rooms with avatars.
- Duplex
audio voice-over-IP: in plain English,
this means that "chatting" by typing
is for the birds. Why can't we talk
to each other just like a conference call?
Actually, this technology already exists but is
either expensive, hard to use, or requires
special software plugins.
- While
we're wishing for voice chat, why not include
webcam pictures as well? Moreover, the
program should be capable of showing all
the participants' video windows on a single
screen. Most people don't have the
high-bandwidth Internet connection necessary for
this, but it's coming.
- Application
sharing for collaboration: Instructional web
sites need to go beyond the novelty of a shared
whiteboard into the realm of sharing
applications used to perform useful work.
Microsoft's free "NetMeeting" software
does this: it allows people at different
locations to simultaneously collaborate on the
same document (provided they're Microsoft Office
documents, naturally!). However, in our
experience, the learning curve for this program
is still rather steep.
- Idea-mapping
software that permits students to collaborate
with each other in real time. The "CMap"
software used by NASA and others is a step in
the right direction.
- Access
via wireless mobile devices (e.g., web-enabled
cell phones, Personal Digital Assistants).
Of course, you won't be viewing full-motion
video on your cell phone for quite some time.
Still, the idea is that we shouldn't have to be
tied to our workplace, school lab, or home
computers in order to participate in an online
class. For all the proliferation of
notebooks, PDAs, and cell phones, the fact
remains that most people still cannot access the
Internet from most places outside their offices.
- Wireless
wearable "iglasses": while we're at
it, why limit ourselves to PDAs? Ever
since we saw an IBM commercial featuring a
seemingly daft fellow, wearing a curious glowing
monocle, sitting on a European park screaming
"Sell! Sell!" as he traded stocks
online, we've wanted our wireless web access to be
like that.
- Speech
recognition with voice commands:
Professors are generally good typists, so we're
out of touch with the fact that the average
person on the planet can't type worth a darn.
After years of hype and disappointments, speech
recognition software is finally getting close to
being useful (especially when trained for an
individual speaker). While we're at it, we
want online help to be voice-enabled, too: let
us speak our questions, then get videotaped
answers pulled from a database.
- Speech
software should also flow both ways: we'd like
text-to-speech capability that doesn't use
artificial "computer-sounding" voices.
For example, read our class discussion board
messages to us while we're commuting, or let us
hear our textbook or our instructor's course
notes over an earplug attached to our cell
phone.
- Interactive
tutorials: today's instructional web sites tout
their interactivity. But what, really, do
they mean by "interactivity"?
The ability to interact with other people via
the web site using email, chat rooms, discussion
boards, whiteboards, and online testing.
We want more. We want to interact
with the web site as well as other
students. We want tutorials that play like
video games (heck, that are video
games!). We want to be able to take
different paths through the material, and we
want the program to respond to us as
individuals. A long time ago (in computer
years), Artificial Intelligence researcher Joe
Weizenbaum's "ELIZA" program simulated
a psychotherapist so convincingly that many
people were willing to interact with it as if it
were a person. Why can't the web site have
intelligent "agents" to greet us,
tutor us, help us with research, even crack an
occasional joke based on their
constantly-updated knowledge of us? Mind
us, we certainly don't want to reduce
interactions with our professor or fellow
students---we just want accessing the web site
when no one else is there to be less lonely.
- Access
to huge interconnected system of libraries
online. Libraries should get together in
consortiums and pool their resources.
This has already happened in a few states, but
this needs to be expanded to nationwide (or even
worldwide) status.
- Finally---ease
of use. Instructional web sites are still way
too hard to use. While education may never
(and perhaps should never) be a painless
process, the experience of interacting with the
web site should be painless. Here are
some ways to make instructional web sites easier
to use:
 | Biometric
(e.g., thumbprint, voiceprint)
authentication for security and easier
login.
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 | "Guide-bots"
for common tasks.
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 | Automatic
computer logging and grading of assignments
(a system that goes beyond grading of
objective tests---more like the new AI-based
grading of written assignments).
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 | Auto-backup
of work, the same as you get in word
processors.
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 | The
ability to auto-submit assignments: students
work on assignments wirelessly from
anywhere, and all drafts up to and including
the final draft are automatically logged
into the system. That way, last minute
access problems won't result in a
"0" for an assignment.
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 | Auto-archiving
of all student work into individual student
portfolios.
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 | Application-service-provider
(ASP)-based server backups: if a server goes
down during a quiz, automatically backup and
transfer the quiz system to a robust server.
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 | Turnkey
boxes that produce streaming media and
upload it to the web. You can do this
now, but the equipment is either very
expensive or hard to use.
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*
Special thanks to M. Khan, Alexis Chung, Shariq
Ahmed, and Nam-Chun Hur.
©2001
Dr. Robert S. Bramucci
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